Student Advice and Counselling Service

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Student Advice and Counselling Service

Current information

The psychological support of the Student Advice and Counselling Service offers consultation appointments via Zoom for urgent cases on 27th and 30th Dec as well as on 3rd Jan in the morning till midday. You can register by e-mail at: leben@zsb.uni-augsburg.de

The general student advisory service will be available again from 2nd Jan during regular telephone consultation hours (Mon - Fri: 9 am - 12 pm, Mon - Thu: 1 pm - 3 pm) at +49-821-598-5999.

We wish you a Merry Christmas and all the best for 2025!

Personal advice by appointment

For in-person advice, you need to make an appointment by email naming the nature of the concern.
 

Telephone hours without an appointment

+49 (0)821 598 5999
Monday - Friday: 9:00 am – 12:00 pm
Monday - Thursday: 13:00 pm – 15:00 pm
 

Contact by email 

info@zsb.uni-augsburg.de
Before the advisory session, you should already have had a look at our degree programmes in the degree programme portal.

 

 

Appointment enquires are best sent by email to: leben@zsb.uni-augsburg.de
We will contact you to arrange an appointment. The appointments will again take place mainly in person or - if desired - by telephone or Zoom.

 

Contact advisors

 

 

Other specialised contact persons:
•    Telefonseelsorge (Crisis Help Telephone Line) is available around the clock and free of charge via 0800/1110111 or 0800/1110222. It offers real-time telephone and email counselling.
•    Krisendienste Bayern offers free psychosocial help and advice and can be reached via https://www.krisendienste.bayern/ and via the free telephone number 0800 / 655 3000.
•    Help in life-threatening emergency situations is always available by calling 112.
•    The “Nummer gegen Kummer” (Number Against Grief) has been set up by the association of the same name especially to support parents. It is available free of charge and anonymously from Mondays to Fridays from 9.00 am to 5.00 pm and on Tuesdays and Thursdays from 5.00 pm to 7.00 pm: 0800/1110550.

 

The Student Advice and Counselling Service offers all students at the University of Augsburg a diverse series of free talks (in German). These introduce a range of study-related topics and provide the opportunity to exchange ideas and ask questions.

 

Further Information

About us

Ein Video zu unserem Beratungsangebot

We provide prospective students with information about our degree programmes, their requirements and application and admission procedures, as well as general information and advice about studying at the university. Our aim is to provide competent support in the choice of a suitable degree programme, thus preparing students for a good start to their studies. Help and advice on deciding on a study pathway is available in various formats (individually, as part of a group, or via telephone or email).


We accompany students throughout their studies, providing advice on questions to do with changing disciplines or subjects, exam anxiety, as well as many other challenges in everyday student life. Alongside in-person and telephone-based advice, we also offer a wide range of events covering diverse topics.

 

You can reach us here:

Building: M2 (Ground floor) – Main entrance under the Mensa terrace
Email: info@zsb.uni-augsburg.de
Telephone: +49 (0)821 598 5999

 

 

In-person open hours
Appointments by email are required.

 

Telephone open hours
Monday - Thursday: 9:00 am – 12:00 pm and 13:00 pm – 15:00 pm
Friday: 9:00 am – 12:00 pm

 

Information for people with mobility restrictions:
Our main entrance is only accessible via several steps and is therefore unfortunately not directly accessible for wheelchair users or persons with other mobility restrictions or prams. Please ring the following number when you arrive: +49 (0)821 598 - 5999. We will meet you at the main entrance and escort you to our offices via a ramp.

 

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